Customers can reach your admin team through any channel—whether it’s WhatsApp, email, your website, social media DMs, or live chat. All conversation history seamlessly flows into a single dashboard accessible to anyone you assign to serve those customers. And the best part? You can have an unlimited number of admins!
Our Customer Contact Data is equipped with advanced and detailed filtering capabilities. This allows you to group customer data more specifically and automatically, enabling personalized campaigns. No longer will you send the same generic offer message to all customers.
You can easily blast marketing promotional messages through WhatsApp, email, or even SMS using templates. Additionally, you can customize these messages for each customer based on their purchase history, product preferences, or other personal specifics. Naturally, messages sent with a green checkmark will be more trustworthy.
When thousands of leads come in, the system automatically categorizes those leads as OPPORTUNITIES, which then get placed into the SALES PIPELINE. Within the sales pipeline, these leads are automatically assigned to the salesperson or supervisor you specify. If you prefer a manual approach, your customer service team can directly forward conversations and provide notifications to the sales team. This ensures that no leads or opportunities slip through the cracks.
You can monitor your sales team’s performance through the sales pipeline. Keep track of how many leads each salesperson handles, from initial entry to closing. This is incredibly helpful for assessing the performance of each team member in dealing with both existing customers and potential clients.
On the SunnyDay platform, you can create website pages or landing pages for your campaigns for free. There’s a wide variety of professional templates available, all tailored to your specific business needs.
You can easily create forms for customers to fill out on your website, and the data can seamlessly flow directly into your dashboard. No more scattered Excel sheets, Google Drive files, or even handwritten notes. There are plenty of templates to choose from, and the setup process is straightforward. Plus, you can set up notifications to reach your WhatsApp when a customer submits a form.
Customers can choose the day, date, and time for booking appointments, and the data goes directly into the dashboard. There are also reminders for both customers and our internal team.
To enhance sales conversion and customer loyalty, coupons are incredibly valuable. A coupon generator allows you to create coupons with customizable expiration dates and a personalized touch, tailored to the specific customers you’re targeting.
This feature allows us to easily send review and rating requests to customers, which we can then showcase on our Google My Business page. It helps build trust in our business.
With AI technology, we no longer need to struggle with handling numerous customer inquiries or spend time thinking about the wording for email content, WhatsApp messages, or other communication.
This feature helps you create automated, scheduled, and personalized promotional campaigns, offers, upsells, cross-sells, birthday messages, and more—both via email and WhatsApp. Our responses can be tailored based on the customer’s previous interactions.
Your marketing team can monitor how much budget has been spent on advertising and track the number of leads acquired. This data allows you to make informed decisions. You can determine which ads should be maintained and which ones need adjustments